Hello dear Generals,
this week we had a bug that in some games (not all games!) the researches were reset. We are sorry for that! On the bright side: All players of these games were affected equally, no one gained a real advantage by it.
Sadly the situation could not be reverted 100%. Therefore we implemented a script on Wednesday that adds researches back again to all players of those games based on the units that they own. Example: You own some level 2 Infs and level 3 light tanks. Then you receive all researches of the Infs up to level 2 and for the light tanks up to level 3.
This should solve most of the cases. If there are still any issues left regarding that problem, feel free to contact our support staff via our ingame bug report form (which you can find in the lower right menu).
Sorry for the inconvenience.
this week we had a bug that in some games (not all games!) the researches were reset. We are sorry for that! On the bright side: All players of these games were affected equally, no one gained a real advantage by it.
Sadly the situation could not be reverted 100%. Therefore we implemented a script on Wednesday that adds researches back again to all players of those games based on the units that they own. Example: You own some level 2 Infs and level 3 light tanks. Then you receive all researches of the Infs up to level 2 and for the light tanks up to level 3.
This should solve most of the cases. If there are still any issues left regarding that problem, feel free to contact our support staff via our ingame bug report form (which you can find in the lower right menu).
Sorry for the inconvenience.