Pinned Solutions to common problems: chat scroll bug

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    • Solutions to common problems: chat scroll bug

      A frequent complaint about the in game chat box scrolling back to the top of the messages can be resolved in just a few simple steps.

      This is caused by there not being enough space for all of the "tabs" to display when the unread message indicator changes. That bumps the tab to another line, and refreshes the window to the top.








      To keep this from happening I like to make the chat window fairly wide, like this:




      Although most times just a small adjustment in the window size is all that is needed.


      If that doesn't completely resolve the issue, then follow these steps.
      1) Close all Call of War windows
      2) Clear browser Cache
      3) Close and restart browser

      And then adjust your chat window size again.
      War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill



      VorlonFCW
      Retired from Bytro staff as of November 30, 2020.

      >>> Click Here to submit a bug report or support ticket <<<
    • I need to add one alternate fix here:

      Sometimes if you just leave the chat box along and NEVER resize it in the first place, it will work properly. After you resize it the first time is when the problems start.
      War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill



      VorlonFCW
      Retired from Bytro staff as of November 30, 2020.

      >>> Click Here to submit a bug report or support ticket <<<