Server state differs from client

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    • Server state differs from client

      I’m playing through the browser on my iPhone. I’m trying to redirect my troops and I keep getting the same error: “Server state differs from client.” I’ve tried reloading the page, closing out and restarting the browser, turning off and on the phone. But if it’s a client and server problem it doesn’t sound like a problem on my end.
    • Dakotacowboy wrote:

      I suppose the game wasn’t allowing me to attack those units because they didn’t actually exist.
      Exactly. Your display was incorrect. With most browsers simply reloading the page will solve this, sometimes you need to clear the browser cache also to get rid of the outdated information. Occasionally you will need to send in a bug report from within your game or the link in my signature and we can reset the server state from our end.

      I would suggest the mobile app. I find it easier to use than mobile mode on the browser.


      Background reading:

      When you see orders not being carried out you should check your server state connection. This is an icon in the lower right corner with two half circle arrows. If you hover your mouse over it the state will pop up:

      Server State Connected: This is the proper connection when the arrows are stationary and means there is no communication difficulty with the server

      Server State Connecting or Waiting for Response: Will show the arrows in motion, and indicates that there may be an issue with server communication. Orders may not be transmitted to the server, so that commands to move or attack may not be carried out. Even if orders appear to be carried out within your browser they may not actually reach the server.

      Server State Disconnected: Indicates that your orders definitely are not reaching the server and you have an internet connection problem.

      One sign of these is when your units do not show an arrival time or travel time when you give orders. The arrival time and travel time come from the server, so when those are visible you can be sure your orders are carried out. Otherwise units may move within your browser, but will be back where they started when you load the game again.

      Typically these issues can be corrected by reloading the browser tab. Occasionally you will have to take the step of clearing your browser cache, closing and reopening the browser.

      If you try to attack/move something that doesn't exist, it will go "Server state differs from client". This is because the server state differed from the client (aka the map is different to what actually is there).

      Zooming out, a partial refresh, or a full reload should all fix this issue. Some of the time you will need to do the following: Clear the browser cache, close the browser, reopen the browser, Clear browser cache AGAIN, then try to reload the game.
      War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill



      VorlonFCW
      Retired from Bytro staff as of November 30, 2020.

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