Announcement CoWmunity Needs Reinforcements!

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    • CoWmunity Needs Reinforcements!

      Greetings Generals,

      Do you YOU have what it takes to make a real difference to the CoWmunity?


      As the CoWmunity grows so too does the community support team need to grow so as to offer the best support and advice on a daily basis we NEED YOU!

      We are currently looking for Chat/Forum moderators.

      A position on the support team requires you to be professional in all decisions you make, and for you to be dedicated on making this game a better place for every player.

      You must be effective and fair (we are not judge, jury and executioner but a support tool for the CoWmunity).

      What we Need?
      We need players who have the time and knowledge of the game to provide a friendly player support service to our growing community.

      Open roles:
      We have open positions on our CoWmunity Moderation team and have plenty of places on the team for those who apply and meet our requirements.

      Our Moderation Team consists of;
      • Chat Moderator
      • Forum Moderators
      As a Moderator, your main focus will be on the chat and forums. If a question is asked in chat or in the forum, you should be there to help the user.

      You would also be expected to enforce our chat rules, forum rules and terms of use where needed.

      You will inevitably make mistakes in the course of your Moderation career. We use a skype group to communicate and to help each other (Dont worry we ue the IM tool). The chatroom will help you improve your work, only through open criticism from the team itself. From that you can then adjust accordingly.

      There are no pure Chat Moderators, because all Moderators must be active on both means of communication from the community (Chat and Forum).

      What responsibilities come with the job?
      • Communicating with players in a friendly and civil way
      • Correspondence with players when they contact you (and no doubt they will
      • Enforcing our Chat/forum rules and ToS
      • Participation in team meetings
      • ACTIVITY
      Requirements:
      This a volunteer role however some basic requirements are asked of you;
      • At least 18 years old.
      • You are active in game chat
      • You will be active on Forum
      • You have a skype account (don’t worry we only use the IM function to keep you in touch with the support team )
      • Ability to communicate with users in a professional and mature manner
      • You are a friendly person not driven by ego or titles
      • You have game experience and have a fairly good understanding of gameplay and mechanics (you do not need to be perfect we are all still learning)
      • Ability to work well in a team.
      • Knowledgeable about game mechanic
      • Willingness to lear
      • Ability to work efficiently and be reliable.
      How to Apply:
      • Please send your applications to @Aeblemost @Stormbringer50 or contact @Dr. Leipreachan Your application should be sent through either the Call of War's website private message system, or through a private message in the Forum (conversation).
      Your application should contain the following:
      • Why do you want to join the support staff team
      • Have you previous experience in Support/Moderation from another game
      • How well do you know the game mechanics
      • Why should you be selected
      • Age?
      • Your skype name (as you will be contacted here VIA IM ONLY).
      NOTE: Of course any other information that you think will help you stand out and increase our consideration of you is welcome (maybe you are a secret Taylor Swift fan or like to throw cookies all over the place)!
      What to expect upon being hired?

      • Learning the job from an experienced staff member before you are expected to face the wrath of the community and their swords
      • Getting to know the rest of the support staff and learning how to enforce chat/forum rules
      • You will be given additional rights for the forum, the chat
      • You will have the chance for promotion to senior support staff (in time depending on performance)
      • The respect of the support team and the community for offering your free time to assist the community.
      We look forward to your application!

      Dr. Leipreachán
      Community Support

      The post was edited 1 time, last by Dr. Leipreachán ().