new update now when it’s changed to the enhanced graphics the game crashes same as if I tried to switch off the enhanced graphics, so now I can do absolutely nothing in the game, before two months the game were changing itself to the enhanced graphics mod, and then it starts lagging and being unable to turn it off, now even though if i changed it by my own self to the enhanced graphics it will keep crashing, i don’t wanna bother anyone more because i will leave the while games because it seems to be unable to fix it or unable for you guys to understand me.
it appears as if you are currently not using the enhanced graphics, but that you are manually trying to switch to the enhanced graphics. This mode is more resource hungry and does not work on all devices, especially older mobile devices. If the system detects performance issues on such devices, it automatically switches back to the non-enhanced graphics. It seems that this is happening here.
The solution would be either to play on a newer more powerful device or play on the non-enhanced graphics until we made further performance improvements (which we are still working on).
iPhone x and xs are apple’s latest devices
Hi, if you are still reading this:
I watched your videos but still cannot really conclude what is going on. You play the game in the non-enhanced graphics version (internally we call it "Canvas"). It then seems as if the game reloads when you try to open the province list, but the game still reloads with the non-enhanced graphics version. At no stage in your video did I see you playing the enhanced graphics version (we call it "WebGL").
Do you perhaps accidentally think that the non-enhanced graphics version is the enhanced graphics version? (that's why I wrote my previous post in the way I did).
In our internal tests we did not see any problems with Iphone X and XS.
Can you please try to play the game in your mobile browser? Just go to callofwar.com on your phone and login with your account (you have to set a password in your app account settings first if you did not already do so). Maybe then it works for you?