We usually get to things the same day , but that isn’t always possible.
I would say that nothing we did to resolve this issue, sounds more like an issue with your device or browser. Whenever buttons don’t seem to work right the first step is to reload the game or the page.
After that try clearing your cache and restarting your browser, Or forcing the app to close on tournament device.
If that fails you can also try restarting your computer or device, which only occasionally is the issue.
Then making a bug report from the lower right corner of your game is often the quicker response than a forum post, and gives us the ability to investigate and resolve issues easier. We do handle around 300 tickets a day on The EN server, so it can take time to get to yours.
War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW Main Administrator EN Support Team | Bytro Labs Gmbh