Dear Generals,
several city districts of Frankfurt, where our server hoster is located, suffered an extended power outage at 10:15 CET. 75% of our servers are connected to a redundant power supply for cases like this, but unfortunately that supply went out as well 40 minutes later. As the whole data center was without power for several hours there was no way for us to actively influence that state.
Thanks to the hard work of the technicians on-site the servers are now back again. They still need some time to recover and stabilize, so certain functions may only work slowly for now. Your games should have gone on normally for the period of the downtime.
We sincerely apologize for the inconvenience and would like to reimburse you with 5000 gold, which will be paid out later today.
Your Call of War Team
several city districts of Frankfurt, where our server hoster is located, suffered an extended power outage at 10:15 CET. 75% of our servers are connected to a redundant power supply for cases like this, but unfortunately that supply went out as well 40 minutes later. As the whole data center was without power for several hours there was no way for us to actively influence that state.
Thanks to the hard work of the technicians on-site the servers are now back again. They still need some time to recover and stabilize, so certain functions may only work slowly for now. Your games should have gone on normally for the period of the downtime.
We sincerely apologize for the inconvenience and would like to reimburse you with 5000 gold, which will be paid out later today.
Your Call of War Team