Good day team,
Before I delete my account I would like to ask for help one last time in hopes I don’t have to delete my account and I can still enjoy playing CoW.
My problem is simple, as soon as the last update was released at the end of January, the button that switches to desktop mode does not work. The button makes war noises when pressed but it just doesn’t make the switch over to desktop mode.
I had two games going and it was doing this to both of them. I tried switching from my iPhone to my iPad and then to my desktop and then to my laptop but I had the same problem on all devices.
I reported this as a bug and received assistance from a nice gentleman named Dante Bugler1.
We went over at least a dozen basic refreshers such as logging in and out, clearing my cookies & browsers history, using several different browsers, updating all devices and browsers, copying and pasting the desktop links sent to me by Dante, etc. but nothing has worked so far. After the basics proofed fruitless, Dante advised he would send this problem up to the developers.
Two weeks later I asked for an update to this problem and I was advised that they did find a solution. The solution the dev team gave was “make sure your browser is updated and then erase the cookies. Of course this is one of the things Basic refreshers that Dante already had me try but he advised “this only works for most but not everyone”.
With that said, if the solution “doesn’t work for everyone” than it doesn’t seem as though anyone actually found a solution to this problem and there should be no reason to sweep this under the rug and forget about it.
Can someone/ anyone please help fix this problem?
Is there anyway to give the dev team my login credentials and let them see the problem from my point of view?
Yes, the game still works in mobile mode but mobile mode isn’t the full version that I enjoyed playing for the past several years. The mobile version is very inconvenient and time consuming. It doesn’t show you everything you need to know, it constantly crashes and it is in so many words a lesser versions of the game and now not enjoyable to play anymore.
Please CoW team, please help get this fixed. I don’t want to have to stop playing because of a bug that came from the most recent update.
Thank you for your time and best regards,
Peachez
Before I delete my account I would like to ask for help one last time in hopes I don’t have to delete my account and I can still enjoy playing CoW.
My problem is simple, as soon as the last update was released at the end of January, the button that switches to desktop mode does not work. The button makes war noises when pressed but it just doesn’t make the switch over to desktop mode.
I had two games going and it was doing this to both of them. I tried switching from my iPhone to my iPad and then to my desktop and then to my laptop but I had the same problem on all devices.
I reported this as a bug and received assistance from a nice gentleman named Dante Bugler1.
We went over at least a dozen basic refreshers such as logging in and out, clearing my cookies & browsers history, using several different browsers, updating all devices and browsers, copying and pasting the desktop links sent to me by Dante, etc. but nothing has worked so far. After the basics proofed fruitless, Dante advised he would send this problem up to the developers.
Two weeks later I asked for an update to this problem and I was advised that they did find a solution. The solution the dev team gave was “make sure your browser is updated and then erase the cookies. Of course this is one of the things Basic refreshers that Dante already had me try but he advised “this only works for most but not everyone”.
With that said, if the solution “doesn’t work for everyone” than it doesn’t seem as though anyone actually found a solution to this problem and there should be no reason to sweep this under the rug and forget about it.
Can someone/ anyone please help fix this problem?
Is there anyway to give the dev team my login credentials and let them see the problem from my point of view?
Yes, the game still works in mobile mode but mobile mode isn’t the full version that I enjoyed playing for the past several years. The mobile version is very inconvenient and time consuming. It doesn’t show you everything you need to know, it constantly crashes and it is in so many words a lesser versions of the game and now not enjoyable to play anymore.
Please CoW team, please help get this fixed. I don’t want to have to stop playing because of a bug that came from the most recent update.
Thank you for your time and best regards,
Peachez