my account name is KaiWolfff and the email is [email protected]. I know this for a fact because I looked in my email and I have emails FOR this account. I also used a guest account to look up my profile and it still shows up. I cannot log into my account and when i put in the CORRECT email it says no account found, I've tried logging in like 50 times. I'm level 50 and have multiple games that have been going for a while, even one where its day 100 something and it's not sped up! I love this game and I hope someone can help me. I recently started playing supremacy and accidentally created 2 accounts when trying to log in on mobile after playing on PC. I started to delete the account I accidentally created on mobile, and I believe this may have been connected to my profile on here without me knowing! Please if theres any way to reopen my account or help me log in? It could also be an error in the password, i don't have to put it in very often so it could maybe have a typo. I have access to the email it is registered with so maybe an admin could send a reset password link to the accounts email? Or could someone restore my account? Please? Thank you!
Please Help! I cant log into my account!
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Ok, so it appears you deleted this account, I have reinstated the account, you should be able to now login.PrinceofHonor
Senior Moderator
EN Support Team | Bytro Labs Gmbh
Click here to submit a bug report or support ticket -
Thank you so much!!!
PrinceofHonor wrote:
Ok, so it appears you deleted this account, I have reinstated the account, you should be able to now login.
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KaiWolfff wrote:
Thank you so much!!!PrinceofHonor wrote:
Ok, so it appears you deleted this account, I have reinstated the account, you should be able to now login.
ok so it still says there is no account with that email. Could you manually send a log in link? I cant log in eitherPrinceofHonor wrote:
Ok, so it appears you deleted this account, I have reinstated the account, you should be able to now login.
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No need to create 2 threads on this @KaiWolfffBeaveRyan
Moderator
EN Community Support | Bytro Labs Gmbh
Training Alliance United Leader -
I apologize. Has my account been reinstated?
Ryan04px2025 wrote:
No need to create 2 threads on this @KaiWolfff
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Nah, its fine, some new players in the forum do that. Sorry, I am not a staff member but merely a highly active forum member that is orange so yeah. You should contact @PrinceofHonor and if he does not reply @VorlonFCW Head of EN supportBeaveRyan
Moderator
EN Community Support | Bytro Labs Gmbh
Training Alliance United Leader -
Your account should be all set.
KaiWolfff wrote:
I apologize. Has my account been reinstated?Ryan04px2025 wrote:
No need to create 2 threads on this @KaiWolfff
PrinceofHonor
Senior Moderator
EN Support Team | Bytro Labs Gmbh
Click here to submit a bug report or support ticket -
it has not! I cannot log in or send a password recovery email
PrinceofHonor wrote:
Your account should be all set.KaiWolfff wrote:
I apologize. Has my account been reinstated?Ryan04px2025 wrote:
No need to create 2 threads on this @KaiWolfff
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Please submit a support ticket as you will need to add an email to recover your account.
KaiWolfff wrote:
it has not! I cannot log in or send a password recovery emailPrinceofHonor wrote:
Your account should be all set.KaiWolfff wrote:
I apologize. Has my account been reinstated?Ryan04px2025 wrote:
No need to create 2 threads on this @KaiWolfff
PrinceofHonor
Senior Moderator
EN Support Team | Bytro Labs Gmbh
Click here to submit a bug report or support ticket -
done, thank you so much for all the help!
PrinceofHonor wrote:
Please submit a support ticket as you will need to add an email to recover your account.KaiWolfff wrote:
it has not! I cannot log in or send a password recovery emailPrinceofHonor wrote:
Your account should be all set.KaiWolfff wrote:
I apologize. Has my account been reinstated?Ryan04px2025 wrote:
No need to create 2 threads on this @KaiWolfff
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