I'm banned from game and system give me a silly reason - I'm banned because I'm playing supremacy 1914 game from same internet . This is the reason . 2 hours ago I received one message on my screen --:: my account banned you don't why ? Because I'm playing Supremacy 1914 from Same internet connection . Both are different games . I'm banned . Who banned me I want to know . I want back my game now. This is not a reason for ban anyone . This is your game management ? I don't like this
Account banned
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i think you joined the same game from two accounts
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Accounts are shared across all Bytro games. This means that you can use your CoW username to log into S1914. This being said, the anti cheat will flag you if it detects 2 different accounts with the same IP address. Start a private conversation with an SMOD, and explain to them. They will be able to help you.DoctorDR1
Game Operator
EN Community Support | Bytro Labs Gmbh
Click Here to submit a bug report or support ticket
"Commander Cody, the time has come. Execute Order 66." -Sheev Palpatine -
Thanks but SMOD ? Where can I find SMOD ?
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The English SMODs are Stormbringer50 and byzantion1683.DoctorDR1
Game Operator
EN Community Support | Bytro Labs Gmbh
Click Here to submit a bug report or support ticket
"Commander Cody, the time has come. Execute Order 66." -Sheev Palpatine -
It appears to me that you triggered the automated anti cheat system by accessing more than one account from the same location.War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<< -
or unless u have a sibling playing the game on the same wifi... I have pulled this out from the banned account thread so read
Dr. Leipreachán wrote:
Greetings Generals,
If you find that your game account is banned this means it has been banned by the Call of War Support team.
The reason for your ban can come for many different reasons but most commonly it is down to the following;
- You were sent a warning by the support team about Multi accounts and refused to reply.
- You were asked by the support team to submit 3 new username choices as your current name violated our game rules and/or Terms of Service.
- You have been rude/insulting towards members of the support team. This will usually come after you have been given a warning not to insult support and to be respectful/polite.
- You have cheated in our game a rule we take seriously and you have been banned without warning.
Once you reply here you will be sent a Forum Conversation as soon as is possible dealing with your issue, which can be resolved
Note: Ignorance is no excuse you get mail sent to your game account and a message is also sent to your registered email address. It is then in your own interest to reply to that mail as soon as you get it and NOT ignore the support team.
Your CoW Support team!
hi - You were sent a warning by the support team about Multi accounts and refused to reply.
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Hi thanks . I read your message . First I not see any warning message . System says I banned because ( I'm using multiple accounts and I'm playing from same network ) . But this not true . My game name is - Major Batraa . And my friend game name is - Sumit vajra . But I'm not playing my friend game . My friend playing on game sometimes on my network . I banned . I need help and want my account back early.
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As you have submitted multiple tickets those will be replied to. Tickets are handled based on the order in which they are received.War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<< -
Tickets ? I can't understand
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Major Batraa wrote:
Tickets ? I can't understand
The problem, in case you hadn't already figured it out, is that you can use the same accounts in s1914 and CoW (and CoN and NWE), so if you have your s1914 account open CoW will detect that there is another CoW account from the same IP address (because that account could be used in CoW) and decide you're cheating. Once you get your accounts back you should probably just get rid of one of them and use the same one for both games. -
Major Batraa wrote:
...My friend playing on game sometimes on my network...
hi -
Yes . Means my friend not using my network to play game ? What is this ? First time I see that type game system . I want my account back .
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You can send in a support ticket. Have you done so already?DoctorDR1
Game Operator
EN Community Support | Bytro Labs Gmbh
Click Here to submit a bug report or support ticket
"Commander Cody, the time has come. Execute Order 66." -Sheev Palpatine -
What is ticket ? I'm playing first time this game . And I don't no anything about that . I'm offline from 3 days in my game . And I think someone attack on me game . I want to play . Help me . Do anything fast
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Major Batraa wrote:
What is ticket ? I'm playing first time this game . And I don't no anything about that . I'm offline from 3 days in my game . And I think someone attack on me game . I want to play . Help me . Do anything fast
hi -
Major Batraa wrote:
What is ticket ? I'm playing first time this game . And I don't no anything about that . I'm offline from 3 days in my game . And I think someone attack on me game . I want to play . Help me . Do anything fast
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Ok
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DoctorDR1
Game Operator
EN Community Support | Bytro Labs Gmbh
Click Here to submit a bug report or support ticket
"Commander Cody, the time has come. Execute Order 66." -Sheev Palpatine -
I was banned and I didn't receive a warning or anything I really don't want to start over can someone please help
Banned account email: [email protected]
Banned account username: Roccotaco12
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