idk why but i didn't receive my victory gold.. i didnt go inactive, i got 1st place. i have screenshots if anyone can help
DIDN'T RECEIVE VICTORY GOLD
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It can take up to 24 hours to receive your gold.DoctorDR1
Game Operator
EN Community Support | Bytro Labs Gmbh
Click Here to submit a bug report or support ticket
"Commander Cody, the time has come. Execute Order 66." -Sheev Palpatine -
It has been several days, and for some reason in the newspaper victory payout it didnt list me to receive any gold. i have screenshots if you want to see, the game ID is 3311122
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I know you said that you didn't go inactive, but could you check the newspaper for any notifications of that within the past few days? Also, is anybody listed on the gold payout list? (Don't tell me the names, just say yes or no)DoctorDR1
Game Operator
EN Community Support | Bytro Labs Gmbh
Click Here to submit a bug report or support ticket
"Commander Cody, the time has come. Execute Order 66." -Sheev Palpatine -
Hello,
To resolve this issue you will have to submit a bug report, preferably from the game in which it happened. If you submit a bug report from the main page or a different game, please include that game id# in the report. -
Yes there is one person who got victory gold- 2nd place, also no new newspaper notifications
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Longlegsmagee19 wrote:
Yes there is one person who got victory gold- 2nd place, also no new newspaper notifications
BeaveRyan
Moderator
EN Community Support | Bytro Labs Gmbh
Training Alliance United Leader -
But its not there, and im sure its a bug. i just would like my reward that i played for
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Stormbringer50 wrote:
To resolve this issue you will have to submit a bug report, preferably from the game in which it happened. If you submit a bug report from the main page or a different game, please include that game id# in the report.
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Ive submitted my report, and the reply said you went inactive. but i DIDNT GO INACTIVE can anyone help please?
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if the game operator investigated and found you went inactive, then the matter is closed.
You have to be vigilant about your activity. just logging in and looking at the map doesnt keep you from going inactive. you have to move a unit, or instruct something to build.
Hope this helps for next time. -
Cmon dude this isn't right, i logged on everyday and moved my troops, and got first place. **POST EDITED BY MODERATOR**
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Lmao. You should be getting a response soon unless it is not only the "not so nice" word removed.BeaveRyan
Moderator
EN Community Support | Bytro Labs Gmbh
Training Alliance United Leader -
Hello,
I looked into your game personally and found that you did go inactive the same day the game ended. You can look into the newspaper yourself and see that there is an article expressing that fact.
Its unfortunate, but there is no bug, and there never has been a bug that makes a person go inactive erroneously.
Thanks,
Storm -
so there is nothing you can do for me? i just lose my reward after a good 2 months of playing?
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you have now been answered 4 or 5 times. no matter how many times you ask, the answer wont change. I personally am sorry that you didnt understand how easy it is to go inactive, but there is nothing we can do. The fact remains you went inactive. And I also feel empathy for you, as the ai that took over your country did indeed win the game.
Storm -
As this matter is closed, I have closed the thread
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