Servers down for ​Maintenance 4th January [BACK UP]

If this is really a planned outage, and I assume it is, then why didn't the players get notified? And, if it's a planned procedure, why isn't there an ETA?

CzarHellios wrote:

Greetings,

The current outages today are due to planned maintenance. This is so that we have, less problems in the future. The Developers are simply reworking some Databases right now,among other things.

Furthermore, I am genuinely sorry for the inconveniences caused by these recent troubles.

Czar,

Can I make a request? When Bytro has a "planned" maintenence after a weekend of server downtime issues, can it communicate that information to the playerbase BEFORE it happens with reasonable notice and post this on the actual website where we can see important announcements? Please and thank you

Would apprechiate advanced notice for scheduled maintenances with expected timeframe.

The only problem I have with these downtimes is that they happen almost exclusively when I'm making a move on quiet important operations.

are all actions paused?

The reason i ask and the issue I may have is I was not aware this maintenance was taking place, so I had set my troops to invade multiple places that I could not see with the intent of stopping them before they committed to battle if necessary.

If the actions in the games were not frozen, there is a very real chance that my invasion has been damaged or that my opponent has managed to invade me unopposed by anything including my bomber squadrons on standby for just such an occasion.

As this has been down for a long period those are more and more likely real issues. im about a month into the game. As others have stated, a few k gold doesn't help a devastated army.

I would be much more patient if this was an unexpected issue that broke something, those things happen, but to plan maintenance and not send it out as an email, which judging by all the emails i get asking me to buy gold, you are capable of doing, or to put it as front page news on the login screen, gives the appearance of not caring about your customer base.

Enough bud. You don't like it, we get it.

so how long will it be? kinda want to play before its back to school =/ just launched a huge surprise attack too =(

Not getting the error box anymore, so I imagine they're not too far from finishing.

Fancy that, my game loaded as I typed that, and Dan posted lol. Dat timing lol.

Nope they back down again

Hi All is this why game ID 1304619 is not loading?

no errorbox anymore, but game 1166177 is still not loading.

I really hope that servers are up soon!

Thanks for trying to fix some of these issues. Complex computer programs can take awhile to work out the kinks. Good luck!

Dan, despite all the [redacted], know that there are players who do appreciate you and the devs. I know what being in your position is like, so thank you for being willing to be in it.

server 1,315,431 is stuck on loading i hope i will be log in sun coz my plains was on air and if i will not get them back i will lose this war and 100k gold will be gone

I managed to get onto my game briefly before it suddenly just stopped again and I am back to trying to get past the loading screen.

What I was able to gather though, was as a result of not being able to pull out certain troop movements and committing other movements that I had planned but not initiated, I have now suffered serious casualties as a result of not being able to access my game for several hours. Casualties that have set me back both hours of game time and planning, and casualties that are not going to be easily fixed. These casualties would have easily been avoided had I either been warned that there was going to be maintenance checks (I know not the fault of anyone here) or if troop movements ceased during down time.

It has been at least 15 minutes since I first managed to get on to access the damage, and now I am stuck looking at a loading screen, wondering what else is going to go wrong because there was not enough time to check everything before the game froze.

I honestly don't think any amount of gold, thrown my way as some sort of compensation, will make up for it. Not because I am a die hard gamer, but simply because of the absurdity of the situation that I now find myself in, because of circumstances out of my control.

Sincerely, an extremely disgruntled player.