Dear Bytro,
I really think your (discord) moderators should learn to feedback WHY people have violated rules.
This is essential in
-Learning not to do it again, this is how the brain works
-makes clear what is undesired in less clear situation
-establishes more uniform moderation.
Maybe it seems it is too much work, but a fire and forget button to mute or ban people without any second of thinking and reasoning why it is justified makes the moderation process unclear and certainly ambiguous.
If I were to be responsible I know that I want the reason why a volunteer/employee made a decision, your still dealing with clients here, whether they are paying or not.
I really think your (discord) moderators should learn to feedback WHY people have violated rules.
This is essential in
-Learning not to do it again, this is how the brain works
-makes clear what is undesired in less clear situation
-establishes more uniform moderation.
Maybe it seems it is too much work, but a fire and forget button to mute or ban people without any second of thinking and reasoning why it is justified makes the moderation process unclear and certainly ambiguous.
If I were to be responsible I know that I want the reason why a volunteer/employee made a decision, your still dealing with clients here, whether they are paying or not.
